For each sub-processor that we use, we apply the principles of least privilege. This means that each third-party system shall only have access to the minimum data required to fulfill its purpose.
| Sub-processor | Purpose | Data categories processed | Data residency | Legal entity |
|---|---|---|---|---|
| Microsoft | Hosting, infrastructure and AI models | Personal data included in Subscriber Content | EU/EEA | Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Dublin 18, Ireland |
| DeepL (optional) | Translation | Personal data included in Subscriber Content | EU/EEA | DeepL SE Maarweg 165 50825 Cologne, Germany |
| AWS | Hosting, infrastructure and AI models | Personal data included in Subscriber Content | EU/EEA | Amazon Web Services, EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg B186284 |
| Provision of AI models | Personal data included in Subscriber Content | EU/EEA | Google Cloud EMEA Ltd, 70 Sir John Rogerson's Quay, D02 R296, Dublin 2, Ireland | |
| OpenAI | Provision of AI models | Personal data included in Subscriber Content | EU/EEA | OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, Ireland |
| Intercom | Customer support platform and service | Personal data included in support e-mails, tickets and messages | EU/EEA | Intercom R&D Unlimited Company, 124-127 St Stephen's Green Dublin 2 DUBLIN, D02 C628 Ireland |
| Sub-processor | Purpose | Data categories processed | Data residency | Legal entity |
|---|---|---|---|---|
| Microsoft | Hosting, infrastructure and AI models | Personal data included in Subscriber Content | US | Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Dublin 18, Ireland |
| DeepL (optional) | Translation | Personal data included in Subscriber Content | EU/EEA | DeepL SE Maarweg 165 50825 Cologne, Germany |
| AWS | Hosting, infrastructure and AI models | Personal data included in Subscriber Content | US | Amazon Web Services, EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg B186284 |
| Provision of AI models | Personal data included in Subscriber Content | US | Google Cloud EMEA Ltd, 70 Sir John Rogerson's Quay, D02 R296, Dublin 2, Ireland | |
| OpenAI | Provision of AI models | Personal data included in Subscriber Content | US | OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, Ireland |
| Intercom | Customer support platform and service | Personal data included in support e-mails, tickets and messages | US | Intercom R&D Unlimited Company, 124-127 St Stephen's Green Dublin 2 DUBLIN, D02 C628 Ireland |
| Sub-processor | Purpose | Data categories processed | Data residency | Legal entity |
|---|---|---|---|---|
| Microsoft | Hosting | Personal data included in Subscriber Content | Australia | Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Dublin 18, Ireland |
| Microsoft | Infrastructure and AI models | Personal data included in Subscriber Content | EU/APAC | Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Dublin 18, Ireland |
| DeepL (optional) | Translation | Personal data included in Subscriber Content | Germany | DeepL SE Maarweg 165 50825 Cologne, Germany |
| AWS | Hosting | Personal data included in Subscriber Content | Australia | Amazon Web Services, EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg B186284 |
| AWS | Infrastructure and AI models | Personal data included in Subscriber Content | EU/APAC | Amazon Web Services, EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg B186284 |
| Provision of AI models | Personal data included in Subscriber Content | EU/APAC | Google Cloud EMEA Ltd, 70 Sir John Rogerson's Quay, D02 R296, Dublin 2, Ireland | |
| OpenAI | Provision of AI models | Personal data included in Subscriber Content | EU | OpenAI Ireland Ltd, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, Ireland |
| Intercom | Customer support platform and service | Personal data included in support e-mails, tickets and messages | EU/APAC | Intercom R&D Unlimited Company, 124-127 St Stephen's Green Dublin 2 DUBLIN, D02 C628 Ireland |